This even worked better for our schedule, as we were feeling a bit rushed with leaving Florida. So within five minutes everything was rebooked, and we were good to go for the following day. I could still cancel the Venice hotel for that first night, and shorten the stay to reflect our arrival a day later.There were exactly two business class award seats available on the same routing the following day.I had only ticketed the award reservation in the past 24 hours, so could refund it for free, and reuse those points toward another ticket.Fortunately I’m pretty good at booking and rebooking award flights. With the cancelation deadline for our hotel in Venice coming up in a matter of hours, I knew I needed to do something. Lufthansa’s website showed the flight as being canceled I then went to Lufthansa’s website, where the flight showed as canceled. I went to Eurowings Discover’s website, though the flight status page showed nothing about the flight being canceled. I noticed that inventory for the flight was suddenly zeroed out (yes, I have quite a habit of monitoring seatmaps and inventory prior to departure). One day before departure I actually caught the cancelation before even being informed of it. I booked our Eurowings Discover flight from Tampa to Frankfurt using Air Canada Aeroplan points, and only booked two days before departure. Eurowings Discover has reliability issues Fortunately I easily rebooked us for the next day That’s terrible, and something to keep in mind if you’re hoping for a reliable way to cross the Atlantic. That means over the course of around four weeks, the flight was canceled ~27% of the time. For context, the flight only operated 11 times during that period (it’s not a daily service). Between February 27 and March 24, this flight was canceled four times.
Looking at flight tracking data for the route, Eurowings Discover has some serious operational issues. I didn’t think much of it, until our March 24 flight from Tampa to Frankfurt was canceled just a day before departure.
I screwed us out of 1,200 Euro compensation!Įurowings Discover is part of Lufthansa Group, and prior to our flight I had heard about how the airline wasn’t particularly operationally reliable. Fortunately I easily rebooked us for the next day. However, before I even review the flight experience as such, I wanted to share what happened prior to our flight. This is Lufthansa’s new long haul low cost carrier, and I was looking forward to experiencing it. Review: Singapore Airlines A380 Suites (FRA-JFK)įor our trip to Italy & France, our first flight was on Eurowings Discover from Tampa to Frankfurt. Review: Luxx Lounge Frankfurt Airport (FRA) Review: SWISS A220 Business Class (GVA-FRA) Review: SWISS Senator Lounge Geneva Airport (GVA) My Experience Learning To Ski In Courchevel Review: Les Airelles Hotel Courchevel, France (WOW!) Review: Trenitalia Executive Class (Milan To Chambery) Review: Trenitalia Business Class (Venice To Milan) Impressions From Our Trip To Venice, Italy Review: Gritti Palace Venice, Marriott Luxury Collection Review: Lufthansa A321 Business Class (FRA-VCE) Review: Lufthansa Senator Lounge Frankfurt Airport (FRA) Review: Eurowings Discover Business Class A330 (TPA-FRA) My Eurowings Discover Flight Was Canceled, And I Messed Up (Kind Of) The Lufthansa Group is currently flying just 63 of its fleet of 763 aircraft, and member carriers Austrian Airlines, Brussels Airlines and Air Dolomiti have all suspended regular operations.Introduction: A Spring Trip To Italy & France Rebookings can only currently be made through customer service agents or travel agencies, but an option through the various carrier websites is currently “under development”. The group said its customer service operators are currently dealing with a high number of calls, and that people did not need to contact a representative to rebook before their flight date. There is also no change of policy for refunds. Passengers will still have to pay any additional difference in fare. The group also said it would offer a discount of 50 euros on every rebooking. Passengers with tickets for Lufthansa, Swiss, Austrian Airlines, Brussels Airlines and Air Dolomiti flights now have until Augto change their travel date (up to and including December 31, 2020) or destination.Īnyone with tickets for a cancelled flight can use the ticket value for a new trip up to and including December 31, 2020. The Lufthansa Group has announced an extension of its change fee waiver policy as the disruption to aviation caused by the coronavirus pandemic intensifies.
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